Somethings not right with your order?
Don't delay we want to hear all about it! Just ask us any question below, and we will contact you usually within 24 hours!
We like to keep things nice and simple.
Refund & Returns Policy
If you are not happy with your purchase for any reason, we are happy to refund your money as long as you contact us within seven days after receiving the product.
Once you have notified us that you are returning the product you will need to send the unopened, unused product via tracking post to the following address;
PO Box 78-250
Once we receive your return, we will notify you and our team will process your refund.
Return Shipping costs are the responsibility of the customer and unfortunately due to hygiene, health & safety reasons we are unable to refund opened or used products.
Damaged or Lost Orders
We understand that sometimes there are circumstances out of our control and your product may arrive damaged or may not arrive at all. Despite our best efforts of tracking all our shipments if you find yourself in this unfortunate position then notify us as soon as possible.
Our team will advise you further once we have notified our shipping service on the issue and in the course of an unfortunate event, a full replacement product will be sent out to you.