Comments on: Time Warner sucks

By: Sixta Dinitto

Sixta Dinitto — Tue, 08 Nov 2011 22:51:45 +0000

I think one of your commercials triggered my web browser to resize, you may well want to put that on your blacklist.

By: bryan

bryan — Mon, 25 Aug 2008 16:14:15 +0000

Well, it’s offical. I finally got rid of Time Warner all together, it seems it pays to go directly to their office to complain. Since they never showed up to actually collect the box or turn of the cable we went in with a list of complaints and the box. They said no problem and the internet would be off today (Monday). Our bill? $18. Wow, morons.
AT&T today installed Uverse fiber optics internet. Probably about double the speed that Time Warner’s RoadRunner could offer @ the same price. So far we’re happy with the DirecTv/AT&T combo.

By: MOe

MOe — Fri, 01 Aug 2008 19:56:30 +0000

I have Direct TV and only pay $49 a month, and that is one or two steps above they’re basic package. Unfortunately that does nothing for your internet needs but I can say that I’ve never had a bad customer service experience with them. When I lived in Cinti I had TW and they were horrible to deal with. I suspected that they had a competition with Kinkos to see who could treat the public worse.

By: bryan

bryan — Thu, 31 Jul 2008 17:50:29 +0000

Don’t you have WOW in Columbus, cheaper and better from what I can remember. Think we have a plan now to be TW free. DirecTV for cable and actually Verizon Wireless for internet.
Going to be a little more a month for Verizon, but it works on the cell signal and can be taken wherever I want (with a signal). It will work well if I’m on location and need a connection in the field to transmit photos.

By: Ning

Ning — Thu, 31 Jul 2008 17:12:45 +0000

I’ve had horrible experiences with Time Warner too. I called customer service once because our cable wasn’t working consistently, and was on hold for 29 minutes. I ended up hanging up, and the next time I called, I got through in 13 minutes. If I ever have another option, I’m canceling TW immediately.

By: E rhodes

E rhodes — Thu, 31 Jul 2008 12:04:07 +0000

I still have Time Warner, but only for internet and phone. I would get rid of phone service, but we need an active phone line for our security system and we want a home line for when we are out and a baby sitter is with the kids. Since Nationwide picks up my internet bill, I end up paying $40 a month for unlimited long distance, voicemail, and callerID. I will probably never get TV service with them ever again though.